How we use your details

Who we are

Websites Today is a trading name of Elliott O’Nions, based in the United Kingdom. We are responsible for the personal information you give us through this website.

What we collect

When you send an enquiry we collect your name, business name, email address, phone number if you give it, which package you’re interested in, and your message.

Why we use it

We use these details only to reply to your enquiry and, if you ask, to prepare a proposal for you. Our lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in responding to people who contact us. We don’t sell your details or add you to a mailing list from this form.

How long we keep it

If you don’t become a customer, we delete enquiry details within 12 months. If you do, we keep the records we need for accounts and tax for as long as the law requires.

How the enquiry form works

When you press “Send enquiry”, your details are sent securely (over https) to our website host, Cloudflare, which passes them on to us, normally by email to our business inbox. So that an enquiry isn’t lost if email is briefly unavailable, Cloudflare also keeps a copy for us for up to 90 days, after which it is deleted automatically. To stop spam, the form includes hidden checks, and our host briefly holds a scrambled (one-way hashed) version of your IP address for up to one hour to limit repeated submissions. We don’t use these checks for anything else.

Who we share it with

Only the services we use to run the business — such as our website host (Cloudflare), our email provider and the software tools we use to manage enquiries — and only so they can provide that service. Some of these providers may process data outside the UK; where they do, they use the legal safeguards UK data protection law requires.

Your rights

You can ask to see, correct or delete the information we hold about you, or object to how we use it, by replying to any email from us, or by sending a message through our enquiry form. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).

Cookies

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